DoItYourselfHut Home

Answers to Frequently Asked Questions


Table of Contents

  1. What if I'm unhappy with the item(s) I receive ?
  2. What is the warranty on the products?
  3. What are my payment options?
  4. How long will it take to receive my products?
  5. Are your products new?
  6. Is it safe to use my credit card?

Need Info on our products? visit our Product Info Page


What if I'm unhappy with the item(s) I receive ?

We have an unconditional money back guarantee. You may return an Item for ANY reason in it's original package and condition for a FULL refund.

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What is the warranty on the products?

Every product comes with it's own warranty from the manufacturer. See product description for details or email for with any questions.

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What are my payment options?

Our automated shopping cart will allow you to not only pay by credit card but, also by personal check or m.o.

You May also mail m.o. check, or credit card info along with product description to:

Do It Yourself Hut
330 N. Andreasen Dr
Escondido Ca 92029

Or you may fax credit card info to 760-743-3391 include:

Credit card type/number/expiration date
Your address (must be the same as credit card)
Product desired with price and (s+h)
Your signature

No phone orders or C.O.D.

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How long will it take to receive my products?

We usually ship with in 3 days, USPS, you should receive your products in a week. Your card will not be charged until we are ready to ship.

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Are your products new?

Yes all are products are brand new. If we ever offer used or reconditioned products it will be clearly stated in the description.

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Is it safe to use my credit card?

Yes. Your credit card info stays on a secure site and never gets transmitted or emailed over the net.

However, if you wish, you may mail or fax your credit card info.

or

We can provide a direct link to our credit card provider's secure website, so you can enter your credit card info directly with them.

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email with questions: mike@diyhut.com

This page edited by Carol Donahue.
Copyright © The Do-It-Yourself Hut. All rights reserved.
Revised: March 18,2001.